Product Communities

Hi Everyone, I have a usecase where I want to implement certain functionalities for the first time user visiting to a certain page. I have adobe target which is used to create that audience to implement this. I want to show a popup and do other stuffs for the first time users visiting the page. challenge is how I will get to know that my user its a first time user. Can I use Mbox cookie to understand if the user is new or repeated user. Does mbox cookie have such information. Or is there any other way to do this?

I am migrating from static templates to editable templates using AEM Modernization Tool but  my static template code is in JSP. So, do I need to create a new code base for editable templates or is it compatible to JSP as well? Please guide me, how I can proceed on this.

Dear Team,The client wants to track the userID. Is there any GDPR compliance issue with this? If yes, how can we implement it step by step to ensure compliance and avoid any GDPR violations?Please guide, thank you.

Hi Team - I am trying to understand why a dispatcher cannot cache the PDF documents uploaded into Forms and Documents section, /content/dam/formsanddocuments . I uploaded a PDF documents into forms and documents and tried accessing it with Publisher by appending the content dam path of the PDF and made sure it opened the PDF with extension (as this a requirement for dispatcher to cache). However i do not see it being cached. But it caches the same PDF uploaded under /content/dam. What is controlling this, my cache.any file has "allow" to glob "*".

Introduction Adobe Customer Journey Analytics (CJA) has introduced a new dataset type: Summary data. This feature significantly enhances CJA's data model and expands its potential use cases, offering users improved capabilities for data analysis and insight generation. Summary data consists of time-series information from a summary dataset, based on a schema using the XDM Summary Metrics class. Currently, only hourly or daily time-series data are supported. By incorporating Summary data, CJA builds upon its existing foundation of Event, Lookup, and Profile datasets, creating a more comprehensive and versatile toolkit for practitioners. The introduction of Summary data unlocks exciting new possibilities for exploring and interpreting data within CJA. This powerful dataset type complements existing options by enabling users to work with pre-aggregated information, providing a high-level perspective that's particularly valuable for certain analyses. By integrating Summary data alongsid

Hi, I want to know what is the difference between delete a profile via GDPR and DataLife Cycle Request. Thank you! Cristhian Natividad

Hello, I want to change the sender address of my Adobe Campaign instances. As far as I know, if I want to change the "name" of the sender address, I'll have to add to Deployment wizard a mask like this " *@x.com ", so it allows me to write anything in *. Is it correct? And about change it in Message Center, i've to contact with ADobe support, right? How would I use then this new create demail direction? Thank you in advance

Hello, we're trying to do a soap call to our on premise instance, but we're getting this error: A technical error has occured: java.net.SocketTimeoutException   at org.apache.tomcat.util.net.NioEndpoint$NioSocketWrapper.fillReadBuffer(NioEndpoint.java:1264)   at org.apache.tomcat.util.net.NioEndpoint$NioSocketWrapper.read(NioEndpoint.java:1181)   at org.apache.coyote.http11.Http11InputBuffer.fill(Http11InputBuffer.java:789)   at org.apache.coyote.http11.Http11InputBuffer$SocketInputBuffer.doRead(Http11InputBuffer.java:1195)   at org.apache.coyote.http11.filters.IdentityInputFilter.doRead(IdentityInputFilter.java:97)   at org.apache.coyote.http11.Http11InputBuffer.doRead(Http11InputBuffer.java:244)   at org.apache.coyote.Request.doRead(Request.java:642)   at org.apache.catalina.connector.InputBuffer.realReadBytes(InputBuffer.java:303)   at org.apache.catalina.connector.InputBuffer.checkByteBufferEof(InputBuffer.java:615)   at org.apache.catalina.connector.InputBuffer.read(InputBuff

Hi all, How  different environments will be mapped to different runmodes how config.dev will be mapped to dev environment what's the underlying mechanism for this.How the mapping happens.Thanks in advance.

Does AEP have ability/option to convert between XML to JSON and vice versa? If not currently, is there a plan to consider this? Thanks. 

I have had a few marketers raise questions about the New reporting tool. When measuring email click-through rates (CTR) in the industry, the standard practice is to use "unique clicks,"  meaning each recipient is only counted once even if they click multiple times on the same link within the email; this provides a more accurate representation of engagement with an email campaign. This raises a few questions, and I was wondering if there are documented answers/rational from Adobe:In AJO, the CTR indicates to be Total Clicks / Total Delivered, instead of using unique click / unique delivered. Is there a documented reason/rationale why Adobe uses total clicksSimilar issues with CTOR. In our instance, Delivered appears to be lower than Unique Delivered.  How is this possibleWhere is there a clear breakdown that can be shared with marketing teams? Need to get answer for marketing teams.

Hi,  I have created Individual Profile Schema. Then I have create a dataset which I have successfuly ingested the data into the dataset. Then I checked in the profile and the profile have been successfully created. However, when I try to create audince using attributes using my custom fields as a (schingDeviceID = Exists) the audience shows there are no data associated with having this attributes. However, as the image displays in profiles, it shows that there are records that attributes schingDeviceID exists. Does know how I could resolve this issue so that I am able to create audience? Please let me know if you need anymore information. Thankyou All the images are attached below. Best regards,Sching

Hi, When I try to create an audience in AEP audience manager, it appears I cannot leverage on the OOTB Page URL dimension (xdm.web.webPageDetails.URL). The only available URL attribute in Audience Manager is the web referrer URL (see screenshot). Is there a way I can create an audience based on the page URL the user visited on our site? Thanks! 

Hi, is there a limit to the number of fields you can select in the Workfront 'Read a Record' module within a Fusion flow? I've seen cases where selecting too many fields causes Fusion to throw an error, but I’d like to confirm if there’s an official limit. Thank you!

Hi guys, I have a project with more than 10 frontend modules, each one having its own component group. Some of them are using the default AEM React module, while others are using a headless Next.js frontend. The problem is that I need to create one component in a different component group that can be used across all the other component groups. I tried creating the generic component frontend module with the default AEM React module and added it to the "Generic Components Group." I then included its component group inside the "first-project-components" group in the policies file, as shown in the code below: <wcm jcr:primaryType="nt:unstructured"> <foundation jcr:primaryType="nt:unstructured"> <components jcr:primaryType="nt:unstructured"> <responsivegrid jcr:primaryType="nt:unstructured"> <first-project-components jcr:description="Includes only SPA-Enabled components.

My team currently utilizes a fusion between Workfront and AEM Assets, but we’re exploring the possibility of connecting AEM Sites with Workfront. Our goal is to create a seamless workflow where page creation initiated in Workfront transitions smoothly into AEM Sites, allowing the process to continue within AEM’s workflow. Is there an existing integration or fusion between AEM Sites and Workfront to enable this functionality? If so, where can I find more information about it?

Anyone been able to figure out how to remove/delete/change commit dates using Fusion. WF has/had an annoying habit of setting the commit date to the planned CPL date when a user self-assigns themselves to a task and it's PITA to clean up.......

Hi! I feel like there must be an easy solution for this but I am coming up short so I'm hopeful someone here might have a suggestion for me. I am building new dashboards for a group of users from the individual, team lead and group lead perspective. I am trying to make it so that the filters don't have to be manually edited any time we have a change in reporting lines, by using the wildcard filters.  Here's my challenge. If I use the assignment users home team ID equals = $$USER.homeTeamID that is assuming that the user viewing the report has the same home team as their direct reports that I want them to see data for. That's not the case, they may have a different home team than their direct reports, because they report to someone else. How do I go about making it such that in this scenario, they can still see work for their direct reports without having to use the assigned to ID equals filter and having versions for each team lead? This is what I am trying to

Authors: @sanantharaman  @lycos_arun @1387974 Reviewers: @huongvu @rachel_hanessia @yunyaoli The technology landscape has continuously evolved, reshaping how brands engage with their customers. One of the most exciting frontiers in this transformation is the application of Generative AI in Customer Success. Through our conversations with customers using Adobe Experience Platform, a few recurring needs became clear: Accelerating the implementation of use cases from customer acquisition to customer retention Driving greater efficiency in implementing their customer experience workflows Democratizing the expertise and access to specialized information to help marketers realize value more easily With these insights in mind, we set out on a mission to enhance customer support in Adobe Experience Platform applications- leveraging conversational AI to create a smarter, more seamless support experience. Elevating Digital Tra

I was able to generate a report that grouped projects by percent (see below). Would it be possible to create a Pie Chart (or bar graph) that reflects the below?  

We have an onboarding journey with multiple email steps. A series of 6 emails are sent after some delay times between them which we have set up already.We also want to include one more email that can be sent anytime they receive their offers during this onboarding phase. For that we made an audience to check if they have offers.But we want to make sure this email is sent only once(as a user can reach this step multiple times) and write a condition such that if they have already received this email dont send to them. Is there a way in the journey we can add a step that can achieve the above?Or please let us know if you have any better approaches to do it.

Hi all, I was trying to understand few details about Form Bridge API. When we render an XDP form as HTML5 form and need an external application that is hosting this form to interact with it, it is suggested to use FormBridgeAPI.  To have these APIs embedded in the form, should we include the Form Bridge API object that is available under custom object library in AEM Forms designer ? I did not find more information on the flow. What is the pre-requisite to start using FormBrdige APIs on a HTML5 Form ? Any help would be greatly appreciated. Thanks,Abhishek

Can we create a Request Form in Workfront that a user without a Workfront log-in can use? Meaning, any user with or without a Workfront log-in submit a request?