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Hello all:), I am trying to figure out the Workload Balancer and I am facing some Issues regarding its usability. One Major Step would be to have the Field "planned Hours" in the Task-Summary, in Order to adjust the planned hours quickly, without going into the Task itself (not sure why its not like in the first place: thought that would be obvious as soon as you start allocating Hours with the Balancer). I edited the "Summary Panel" inside the "Layout Template" inside the "Group Settings" already, to display the "planned Hours" but it has no impact on the Task Summary. Looking forward to your Suggestions. leonhard 

Hi everyone,The marketing team has created some delivery content blocks using the Web UI drag-and-drop editor in Adobe Campaign(V8). Still, these are not visible under templates or default templates anywhere in the console.Is there a way to sync or access Web UI-created delivery templates in the console?Any guidance on this would be really helpful!Thanks in advance!

Hi Community,  We want to connect an External Lookup field from Workfront to return data from a Data Store from Workfront Fusion. We were not able to find the correct Base API URL to reach out to Fusion.  For example to get data from Workfront Planning you have the following Base API URL: $$HOST/maestro/api/v1/records/search?recordTypeId={recordTypeID}For Fusion do we need to change the Solution name from Maestro to Fusion and to change the version accordingly?  Does someone did that before or can assist? Thanks and kind regards

Adobe has recommended that we upgrade our AT.JS version to the most up to date version (we are on version 2.2.0). On the documentation, it gives fairly generic benefits of upgrading to latest version. Upgrading will result in significant QA work on live activities and a potential period of time where we have no live activities while we upgrade the AT.JS version. Are there specific benefits that we could list? Something more tangible would help make the case for upgrading to the various teams involved in this process. Thank you

Hello! I noticed when setting up an experience that the Reporting Settings have changed. Is there an article with more information on this new product change. I am seeing that Adobe Analytics is now the only Reporting Source available for me. Does that mean we can no longer see reporting directly in Adobe Target? What happens for us if our AA is not successfully set up yet?  Thank you! 

After migrated users to the Admin console, can we create a new user and provide necessary access in Workfront using Fusion?

Hi, We have seen some discrepancies where the timestamps on the task planned completion date are differing by an hour: For example, 2025-02-13T22:00:00.000Z or 2025-02-13T21:00:00.000Z The planned completion date is set to 5 pm EST on all our tasks so my expectation would be that they all come over to Fusion with the T22:00:00.000Z timestamp, which is 10 pm GMT. Hoping to gather some insight. Thank you, Nick

We have several business requirements that call for tracking several of the things we are measuring as a Numeric or Currency event. We are using DTM to deploy Adobe and documentation here is anemic at best in describing how to implement these events in DTM. Example 1:Track the loan amount a customer selects when applying for a loan as a currency event. I currently have this in the custom code section for a direct call rule tracking the submission of that step in the loan process:var loanamountselected = _satellite.getVar('LoanAmountSelected'); s.events="event11="+loanamountselected;'LoanAmountSelected' is a data element I have created that store the amount.  Example 2: Track page load time as a numeric event so that I can make calculated metrics off of the page load time. Currently I have implemented the getLoadTime plugin and the appendList plugin int he custom code section in the general Adobe Tool settings. I have a Global page load rule that fires at the top of every page that then

Are there any workfront planning tutorials recorded anywhere or only the documentation/overview?

Hi All, I have a requirement to hide "create folder" option for non-admin users in the assets section of AEM author[6.5 version]. Any pointers/reference code/snippet on how to do this will be really helpful.

I have a scenario that looks for no activity in a project. I am filtering based on lastUpdateDate, when looking through results some came through with recent notes to old updates and were not counted as an "update". How would I filter based on projects that were not updated or had any recent notes within the last month?

Have anyone has success in leveraging Scenario Planner to come up with Product Roadmaps?

Is it possible to set up event subscription in Workfront? For example, when a new project is created, the ServiceNow (SN) team at my company wants to get project details so they can insert this data into the ServiceNow table. We are not using Fusion for this integration. I informed them that Workfront does not have a built-in webhook feature, but I want to double-check here.

Hi All, I have a Workfront Fusion problem where Iterator is showing individual values in output window but not able to map them to next module because it just shows "Value" not individual values. Does anyone have solution to this?1st screenshot is Iterator output window and I'm trying to get "option" which is populated in the 5th bundle.2nd screenshot  is when I can see the individual values in the Iterator output window.3rd one is where I'm trying to map the values.    

Hi All,  Have created a new AEM dev instance, the end point is set properly but when clicking on any link on the home page it is hitting the publisher server instead of endpoint domain.Tried few configurations in the dispatcher file when we remove the Rewrite rule which truncated the content path it is hitting the correct domain but throwing 404 error.Can some one suggest the solution to resolve the issue?Thanks in advance! Regards,Prasannajali.

Hi CommunityI've created a project report that highlights projects where the condition is 'At Risk' in orange or any that are 'In Trouble' in red. However, this should only be applied to incomplete projects (where Percent Complete < 100). So, the one At Risk should be highlighted orange but the one In Trouble should not be highlighted red, as Percent Complete = 100. None of the other rows should be highlighted, as they're On Target. I've tried various combinations of cases in the text editor, without success. Any help would be appreciated.. thanksTony

Hello together, we have just introduced the Workload Balancer to help our Teamleader to allocate Hours for Tasks/Issues for 4 People.Issues take from Creation to Completion on average 60 - 90 Days with different Amount of Hours Project Tasks have a Duration of 14 Days with 20 Hours each (I have set the 20 Hours in the Project Template).-> That means in The Workload Planner automatically for Project tasks every Day 1.6 hours are allocated, for Issues around 0.08 Hours per Day. How do I in a fast Way adjust Allocations to be realistic? I could go ahead and manually set10 Days on 0 Hours; 4 Days on 8 Hours for Tasks 55 Days on 0 Hours; 5 Days on 8 Hours for Issuesbut that is very tidious Work. Ideally I would like as a standard to have the balancer set the Hours from the last Day Backwards for as many full days as needed. I already have a global Simple Duration set, that didnt help. Is anyone able to share their Knowledge or Experience? Thank you, Leo

I need to look at the year 2024 and how many visitors came back to my site within 7 days of their first visit anytime during last year. thanks!

Each month I produce a report from data captured from the last calendar month. I thought I had set up the report so that I could reference it at any point in the following month and the data shown would be from the previous calendar month. I have attached a screen shot of the filter I have been using in a hour report, but now thinking that $$TODAY-1m actually means 1 month ago today. How do I make it be the end of the last calendar month without putting in the actual dates of the last calendar month - I need this to be a rolling report = low maintenance! Thanks for any help and hope this makes sense!  

Has anyone found a way to link to related issues (similar to creating a predecessor on tasks between two projects)?

Hello Adobe Community, I'm currently trying to solve a problem regarding SSI includes on every internal instance, so dev, qa and stage. This issue does not happen on the prod-instance, but I'd still like to fix it to properly test the functionality also on other instances. Its annoying that it only works locally and on prod. The problem is that SSI components are not properly served on the internal instances. Instead it shows the following error message: [an error occurred while processing this directive] Looking through the dispatcher error logs, it shows some more details about the problem:unable to include "/content/XXX/en/_jcr_content/root/header/search.icon.ssi.html" in parsed file /mnt/var/www/html/content/XXX/en/test.html, subrequest setup returned 401 I have increased the LogLevel to check if maybe Debug gives more information, but haven't found useful debug information on this. To me it looks like when the dispatcher tries to load and serve t

Hello! Not sure if anyone else is experiencing this but my users have been reporting that they can't open items from the approval widget into a new tab. When they click the item, it opens in the same tab instead. Users mentioned that they used to open items into a new tab but can't anymore. Is this functionality normal? 

Hello Team, As I am exploring the capabilities of EDS, want to understand the controlling the cache for pages on EDS.  Tried couple of methods such are having .helix/headers with cache-control header in google drive and following another step of having configuration helix-routes.yaml file in git repo. Both approach dint work for me. Please guide me. 

Hello Community, We went live with one AJO journey in Feb-2025.In Mar-2025, the Journey was modified and Email action label name was changed.  Now we are facing issue because correct Send / Click counts are not being reflected in the CJA reports. (For. ex: for every 100 emails sent, with new name we are getting 10 count and with old name we are getting 90 count) How to solve this issue and unify the metrics in CJA ? 

Hi All,I am trying to follow the example for creating web channel experiencehttps://experienceleague.adobe.com/docs/journey-optimizer/using/web/create-web.html?lang=enTutorial talks about making changes in the web content using editor. And adding personalization to web page.I am able to make  these changes on my web page if they are authored in AEM and WebSDK is enabled.But I also want to personalize the pages that are not authored in AEM (say in unbounce). I can make changes in the web channel in AJO Journey or campaign but upon saving the campaign i dont see the changes on the page.Do I need to add some code to my web page to use this personalization/changes done in campaign? I am unable to find any documentation for integration of AJO and nonAEM sites.Will be helpful if you can help me and/or direct me to some documentation. thanks in advance.