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Hi we have a situation where business wants to give an offer as a part of customer service discrepancy/ situation when arises. So they want to send an offer while the customer is in call with customer service team(near Realtime with in 5-10 minutes).The customer service team triggers this event in case required and then that routes to offer team which in turn routes to ACS for sending an offer.Here comes the need to have a confirmation to customer service center whether the customer received an offer email or not while they both are in call.CC/BCC feature will be so helpful in this scenario. I have seen many articles that this feature currently is not part of ACS. Is there any alternative approach we can follow here to make this confirmation?Appreciate your replies, Thanks in advance!  

Hi All, I've created a custom target mapping for the purpose of contacting a custom recipient schema, that generated new schemas for tracking, exclusions, broadlog, appsubscriptions etc. What would be the correct approach to delete the target mapping and everything linked to it? I've tried deleting the target mapping and it wont let me as it says there is a delivery linked to it, I then tried to delete the delivery and the error states that there is a target mapping referencing it, how do you get out of this loop?

Hi folks,I want to include a react app in a simple component in a static template page. I found the aem-clientlib-generator npm plugin to create an AEM clientlib and that works fine. So after that, I include the clientlib in the page and put nothing but the SPA "root" id in a <div> in the component sightly file ? Am I overlooking anything ?I have no interest in "editing" the component at this time so I've no interest in the Editable SPA.   thxFiona

Hi All,We have AMP pages which includes clientlib as like in non-amp page.  We are using data-sly-call to include the css of the clientlibs.  But it's generating the css file as a link in the html at the run time.  So the page is getting failed in the AMP page test.  Is there any other way to include our clientlibs instead of link in HTL.<sly data-sly-call="${clientLib.css @ categories='myclientlib.category'}"></sly>is generating below link for the css, <link rel="stylesheet" href="path/to/css/file.css" type="text/css">But I need to include/embed the css in html itself.  Is there any way to do that in HTL or using sling?Thanks,Velu

Hi All, has anyone else run into issue where trackAction calls are incrementing pageviews ?  final Map<String, Object> contextData = new HashMap<String, Object>() {{put(Key.SCREEN_NAME, screenName);put(Key.SECTION, section);put(Key.DLC_CLICKED, true);put(Key.DLC_FILE_TYPE, content.getExtension());put(Key.DLC_NAME, content.getTitle());put(Key.DLC_PROPERTY_ID, placeId);//content.getPlaceId());}};trackAction(action, contextData); 

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How do I get the list of workflows scheduled to run on a particular date? I tried via marketing activities using the next execution date column but it shows blank for all workflows which I think is not correct. There is a release for this month and we want to prepare a list of workflows running in our instances on that date so to be sure they are not affected due to the release activity. Is this possible?

We are trying to fetch one field along with other existing fields via import workflow from Salesforce. Field Name: “Word1 word2 word3 word4” causing an issue when we try to fetch under the CRM level activity in the Adobe Campaign. Error:crmConnectorDataMgt2 ORA-210000 Oracle error: ORA-00972: identifier is too long 

I am using granite colorField and i have allowed no color option in its swatch. the title value pair for no color is :the value is emptyIn my js file, I need to check if no color option is selected. but the below code doesnt work:selector: "[xyz]",validate: function(el) {var input = el.value;if(input != "" && input != ''){//task}whereas if I check using some hex code for color, then the if condition works fine. What is the code/way to check no color? I am using acs commons generic list to get color options

Dear allWhen I run report builder using bounce rate, it shows a totally different value from what is shown on Workspace.Such as Bounce Rate in workspace of page A is 54% but report builder shows 64%. It only happens when I use Bounce Rate with a specific prop variable.There is no problem when I use 'Site Totals' with bounce rate.My Report Builder version is 5.7.I wonder why it happens and how to solve this issue.    Thanks. 

This is completely new to me but I am searching in Admin - Field Management - Field Management for a new field created in SF that my team is looking to connect with a Marketo token.When I go to create a new custom field in Marketo, it says that it is already created, but will not show up on the right side when I search for it.Am I looking in the right place? And if so, why is it not showing?

Hello Community, in a trend view where in we compare stats from previous year with current year a window of 12 months is compared against each other. With respect to trend shown for future dates the line stays at the bottom of chart and is visible which is bit annoying for client. Client has requested if the trend line can end until todays date and rest be blank, as from business perspective the line falls to zero for future dates and thats not acceptable. Is there any configuration that allows us to hide the line beyond today/yesterday? Client is aware that data for future dates is not captured hence its bottomed but they have an opinion if there is no data nothing should be shown why zero?

I am looking for bringing in AEM SAAS to our shop, migrating from another CMS. We are thinking of delivering a content driven but browser based MVC bases app suing react or angular with javascript doing most of the data call invocation and validation from browser itself.. I read ib some thread that I will still need to be a lot java customization that will be needed on the platform. I am a bit confused,  I wanted to know what will be the typical nature of java code that will be need to support our ecomm in AEM . Any and all help is appreciated  Is there any article of link you can share ?Thanks 

As a business requirement, we have a website (https://www.123.com) which is integrated with SSO (thru SAML). The authentication on this site is IDP initiated. On the other hand, I have another website (https://www.231.com) which is also integrated with SSO but authenticated is SP initiated. How can we share a user session between the websites.Meaning if I logged in at https://www.231.com, I don't want the user to click to log in on the https://www.123.com to show them a logged-in user.

Hi WF Community, I create a few custom calculated columns in a project report view. I added 'querysort=' to the text mode for each custom column, and when the column headings are clicked on once the report is run, it looks like it tried to sort the columns, but never does. Here's an example of one of my custom calculated columns:displayname=Update % Complete or Status?querysort=DE:Update % Complete or Status?textmode=truevalueexpression=IF({percentComplete}="100"&&{status}!="CPL","Check % Complete & Status","")valueformat=string In this example, I put "DE:" in front of the column name. I tried it without "DE:", and it still didn't work. Am I missing something?Thanks.Nick

Hi, I have a requirement to add role based authorization for some secure pages. I want to set a property for pages called "Security Groups". This property will contain group names which shall have access to that page. I have configured SAML authn handler with Okta IDP . After login when SAML response is submitted to AEM ACS url , viz - /content/****/saml_login ,  I want to read the "Security Groups" from page property and groups of loggedin user from SAML response , and if there is a match between page property value and SAML response groups attribute , then allow user to view the page , if not then redirect user to error page.  User data is maintained in active directory and Okta provides those details, so I don't want to recreate those groups in AEM, just want to do the authorization on the go. I want to set the groups coming from Okta into user session , and on every page request , match Security groups property of page with groups in session. Request you to

Is there a way to have a token field  and then have another token that's +30 days from the previous token field?  For example, I have this situation in an email: Your membership expired on {{lead.Membership End Date:default=end date}}; however, if you renew before <<GracePeriodEndDate>> we'll be happy to extend your  USD renewal rate. The "Grace Period  End Date" is 30 days after the lead: membership end date.  Is there a way to create a token for Grace Period End Date that is 30 days after the lead: membership end date?  Thank you

Hello All,I have successfully utilized the sort table function within a dynamic table using the John Brinkman Sales Report file. It works beautifully, the magic is in the Variables script. It would be amazing to take this one step further and update the code to always list any blank rows at the bottom of the table no matter if the sort is ascending or descending. John's script does not account for this so if anyone can help me tweak this code to make that happen, I would be eternally grateful. My Designer PDF is located at the link below.https://drive.google.com/drive/folders/1Qhz-DNYM40ECzUGEl2w34egEzhKBaaoV?usp=sharingThank you in advance! 

Hello, Our current set up within Marketo is that we have 'preference' (Boolean) fields for our different email lists/communications. Our unsubscribe process within the system is that we have unsubscribe/opt out forms per preference that are linked to from our emails, with the form dependent on the preference the email was sent under/to. We've recently realised that unsubscribes as reported in the Email Performance Report do not include anyone who opts out via the form, as it only includes those who have Marketo's unsubscribe field turned to true. We think the people we see doing this are unsubscribing directly from their email client (e.g. Gmail's unsubscribe link).   Is there any way to get this action (field turned from true to false via form) into a report, or is a smart list the only way to do this? We are currently using the below, is this the most reliable way to report on the opt outs?  Clicked Link in Email (email is send, link is unsubscribe link) Filled out form is

Hi, We are experiencing cases where the links we add to our emails are navigating to pages (on our website) with multiple .html.html.html extensions and the error on the page is "Err_too_many_redirects". In most cases  that I've seen these broken links we are adding web links to our own website, but I cannot speak to every case as I only provide technical assistance to our email marketing team. A few details to include on the links - we are including link tracking and the mkt_tok checkbox options.   Any thoughts and suggestions would be greatly appreciated!   Here is an example of a broken link: https://www.lumen.com/login/?mkt_tok=eyjpijoiwmpwa1phrtbprgs0wlrjnsisinqioijxv2qrrtfdrkvezufurlp4sflttkdwuju4y3dic2pitghouelzuw5qkznrs25jvejiy05cohdev3hnchfpdtjps0lutuh3nm9rnevwrdnnxc9vuuxoyke9psj9.html.html.html.html.html.html.html.html.html.html.html.html.html.html.html.html.html.html.html.html.html.html.html.html.html.html.html.html.html.html.html.html.html.html.html.html.html

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Hello,On our websites product pages, visitors have the ability to view, download or share various types of resources/reading material.  Resource Types include Catalogs, Installation Documents, Part Drawings, etc.  What I'm trying to do is capture the Resource Typed that is clicked after a visitor clicks view, download or share.  (examples below) I created a data element to capture the value for the resource typeI also created a rule which is structured as:  IF a visitor clicks on one of the three resource options (view, download, share).  THEN set an eVar to capture the text of the resource type.   When I went to check this rule, I noticed that the data element being recorded was always the first resource type listed on that page.  So in the below example, "Catalog Cut Sheets" are listed first, but if I clicked on download a Catalog, the data element would see that as a Catalog Cut Sheet.   I'm sure there's a way to captu

So, you can actually copy an ENTIRE website, irrespective of number of pages and content, and make a new site?  And when I watch the video about touch screen. Is the only way to do this to actually use a touch screen?  

If I add a clientlib files under my component package, will that get automatically picked or do I need to call it in my html/js files?

Hello everyone, Knowing that : "Content" is the value put in mediaID (a.media.name)"Content Name (variable)" and "Video Name" are the value put in "name" (a.media.friendlyName)"Content" and "Content Name (variable)" are eVar, where as "Video Name" is a classification.My question : Is "Video Name" a classification based on the eVar "Content" or "Content Name (variable)" or another eVar? Thanks Martin LegrosMontréal, Canada