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Hi- I recently launched Paypal and am now seeing it show up as a referral (since when you pay, you are taken off site to paypal.com then you come back in).I know I can set up a rule to exclude this traffic from referral, but because we use a last click attribution model for conversions- where would those conversions get attributed to? I want to ensure that if I exclude it as referral, that the tracking in place is retained and the true last click is attributed instead of stripping that and having no attribution of that sale (before they are taken to paypal.com). Thanks 

While trying to filter direct traffic, I experienced that when applying the segment in the key metrics report the values for success events and traffic don't match when applied in the "Referring Domains" report. When appying the segment in the referring domains report the totals don't even match with the line item for direct traffic. Shouldn't they match?Pls see the screenshot attached for better understanding.

Hello, we have a problems setting some variables. We manage many websites and we have always used the same SiteCatalyst configuration rules for each country site that we are tracking.However, for the country UK, the website A, we are not able to find the eVar related to Previous Page Name, Previous Page Type, Previous Site Section, Adobe Visitor ID on any page we are visiting.While this problem for the Italian website B is not present.In particular, by analyzing both sites, we found out that on the Italian site the s_ cookies from Adobe are correctly set (please see attached file), while in UK site it does not (please see what is the message on the British site in the attached file).Can you please help us?Thank you very much

Hi,I'm wondering if it is possible to push data back to Adobe that let's us know when a trialer has made a conversion. We would like this in a cohort view (and event time if possible). For example, if we have 100 people start a 30-day trial in January, I would want to see how many of those people converted overtime. This data is stored in our back end systems so I assume that some sort of data push would need to happen.Thanks,Sara

Hello All,Can I get a report from Data Warehouse on certain IP?I mean, can I put filter on the IP to get visits report? Regards

Hi Adobe power users, I am using Report Builder in Excel to schedule reports to various members of the business myself included. However, I have not received these reports since Monday 27th July! Other recipients in the business are still receiving these so I could just ask them to forward them on but that's not really a smart solution. I was the one who scheduled the reports originally so I have tried to delete and re-schedule the same using the Excel Scheduler but with no luck :( Are there any outstanding known issues with report builder scheduling? I have also asked my IT department to check my account isn't blocking @adobe or @omniture email addresses and so far that came back negative... ThanksGary

Hello,I wrote the following code to re-write the s.referrer if they are coming to the site using a tracking code, providing a better indicator of the channel breakdown when looking at the referrer reports, rather than place all of them under the "typed/bookmark" bucket:if(window.document.URL.indexOf("did") > -1) {  s.referrer = "display.campaing/"+s.campaign;}  else if(window.document.URL.indexOf("eid") > -1) {       s.referrer = "email://email.campaing/"+s.campaign;}    else if(window.document.URL.indexOf("gid") > -1) {            s.referrer = "game.campaing/"+s.campaign;}    else if(window.document.URL.indexOf("sid") > -1) {            s.referrer = "socialpaid.campaing/"+s.campaign;}    else if(window.document.URL.indexOf("smid") > -1) {            s.referrer = "socialmanaged.campaing/"+s.campaign;}                                              else if(window.document.URL.indexOf("xid") > -1) {        s.referrer = "test.campaing/"+s.campaign;}   The issue that I'm ha

Wondering why segments disappear when I try to select them?So far this has happened me at least 3 times yesterday and twice today already ( and many times in the past). When selecting a segment I built  in the Table Builder in Ad Hoc ( to open/change), they disappear.  It would be like I've clicked the "x" to remove them. This seems to be happening with more frequency and it deletes the segment I am trying to work on forcing me to re-create. This also ties into a larger questions as to why there isn't a confirmation layer to "close" out anything in Ad Hoc. I can accidentally delete ( or in the case with the segments they just delete themselves), metrics, dimension, even workspace with the "x" and don't get a confirmation prompt where I can choose to delete or cancel and not lose the data. 

Is there an issue getting into Customer care  using my current login?

HiWe added bunch of tags to capture certain events on app like button click on an overlay displayed. How can i generate the report in Omniture for these custom events? The developer says he has put the tracking code in the app but i am not sure where can i see these events metrics.Any help appreciated.ThanksBharath

I'm facing an issue with firefox browser version 34.0.5 and 20.0. I'm not able to access Sitecatalyst due to following causes. Once Sitecatalyst home page it is completely loaded I can type Company/Username/Password but version button has been hidden. So i am getting an error "Please choose a valid version".Please help me out, Please find the screenshot for your reference.Note: I'm absolutely fine with all other browser like IE, Chrome, safari.

On July 9th, 2015, I noticed in my reporting that traffic coming from Bing without a query string parameter for keyword is being logged as Referrer Type "Other Web Sites", it should be logging as Search Engine.Consequently, this is breaking the several canned reports.  For those reading this that don't understand how search engine detection works for Adobe Reports and Analytics...FROM Supportfor any qualified search engine, it has to satisfy two conditions first is...it should be recognized search engine, which in this case Bing isand second is...it should have a valid query parameter as per our recordsbut since they have started stripping off the query parameters, referrer type is being credited as "Other Web Sites", this is breaking several reports under Traffic SourcesSearch EnginesPaid SearchesReferrer TypeAs this is a canned report for Adobe Reports and Analytics, I would hope that this is an urgent fix.  Can you please provide an update on this and when we should expect a fix.  A

Hi all,I am very new to Adobe Analytics and looking for a way to extract the "time of the day" majority of our clients open our apps.How can I go about doing this? What report or metric should I run? Thank youSandun 

Hi,I am looking at some of the overview metrics in our mobile marketing site. When I select data for the last week, it shows a Total Session Length of 24.63 minutes and number of Users is 3,757. With so many users one would expect a much higher Total Session Length. Unless users install the app, open it, never use it and close or put it in the back ground immediately. However....the Average Session Length is mentioned as 2.23 minutes. But if I multiply Average Session Length by number of Users (as each User is at least 1 session), the Total Session Length should be nearer to (2.23 * 3,757 😃 8,378 minutes (~139 hours), not 24.63 minutes.Is it possible the Users is misinterpreted ? Could these users have logged in last week, session has been closed (causing low Total Session Length), but Adobe still counts them as a User ?Thanks for any thoughts.RegardsRobert

Hi,I would like to trigger callbacks to my servers after tracking specific events on adobe analytics. Is this possible? Can adobe analytics execute callbacks?Thanks,Thomas

Hi,I am Anand from Souq & I have implemented iOS 4.6 sdk & I am able to see  the context data in Charles ,but I am not able to see the samein Bloodhound.Can you please tell me a possible reason for this.I am using Adobe Bloodhound 2.1 Thanks & Regards,Anand

When we use delimiters (pipes or colons) in the tracking code for acquisition links, the IOS SDK translates those into actual pipes or colons when it stores the tracking code in Analytics. But the Android SDK saves the url-encoded version of the delimiter. (source%7Cmedium%7Cetc instead of source|medium|etc)Is there any way for us to fix this?Or, is it possible to fix this in the SDK?We would like to use delimiters to keep tracking codes consistent with web tracking codes.

In the 4.x SDK, if the app launches from the background less than five minutes from the previous launch, it counts as a resume, but past five minutes (by default) it counts as a new launch. Was it the same way in 2.x? Was there a time distinction between resume and launch, or some analogue of the lifecycleTimeout field? Also: where can I find documentation about 2.x? I have some legacy code that had it (which is no longer in production) and am frequently asked about how things have changed. Questions like that are hard to answer if I don't know how it should have behaved when the code was using the 2.x version of the SDK. 

When using the Adobe SDK 4.5.5 we see that the acquisition: server and appid properties from the configuration ADBMobileConfig(Dev/Prod).json are composed to a http://server/appid url.On iOS 9 however the http request will only result in a faulty response as Apple is enforcing https (TLSv1.2) connections throughout the App.This would result in “stuff”, “uuid” and “dcs_region” to be not properly fetched. All other requests fired by the Adobe SDK properly connect to the specified https endpoind.Are we doing something wrong in configuring the initial request or is there an update scheduled?

Application is getting crashed ,When I am calling the ADBMobile.config.CollectiongLifeCycleData() inside launching method in windows universal application 

Hi,     We are developing a application on windows 10 UAP platform.We have used the windows 8.1 universal omniture sdk in our windows 10 UAP project but we are getting an Exception. Is your windows 8.1 universal SDK will support the windows 10 UAP application if not then when you are planning to release it in the market.please solve this query ASAP

I read this article https://marketing.adobe.com/resources/help/en_US/mobile/android/metrics.html but I couldn't get the difference between very similar metrics as e.g. First Launches, Daily engages users, Monthly engaged users etc and First time visitor, Daily unique visitor, monthly unique visitor... Are they not the same? If I compare them in the Key metrics report, the numbers are totally different: On one day I have 3 times more Daily unique visitors than Daily engaged users. Or I have almost double 1st Visits than 1st Launches... How is that possible? Shouldn't the numbers be exactly the same?(I'm referring to Adobe Analytics.)

For debugging the tracking code on websites I use tools like the Adobe Debugger or http fox or Observepoint and the like. Is there soemthing similar for debugging the tracking code on native apps? 

Hi,currently, the dynamic media video component is not working in AEM.We ran the profile tests and all of the outputs were "ok" by FFMPEG. But when draggin the component onto the page and linking the MP4 file (which plays correctly in the DAM) the video does not show, only the controls.Playback of a video in the "video" component (General section) is working correctly after setting the correct media types via the Edit mode ( has to be done separately after adding the component and assigning the video). These videos are playing as they should, but this configuration is not available in dynamic media video. Help would be appreciated. Regards Mario

Hi,I'm trying to produce a query that will return all pages under a path where a property is NOT present.Effectively I want the query builder query that will produce the following xpath: /jcr:root/content/site/my/path//element(*, cq:Page)[not(jcr:content/task/@finished)]For CQ 5.3 the 'exists' property doesn't seem to be present (according to the docs: http://docs.adobe.com/docs/en/cq/5-3/javadoc/com/day/cq/search/eval/JcrPropertyPredicateEvaluator.html), however it looks like I can use 'not', so I've tried the following two examples but neither work as I expect in query debugger:#1path=/content/site/my/pathtype=cq:Pageproperty=jcr:content/task/finishedproperty.operation=not#2path=/content/site/my/pathtype=cq:Pageproperty=jcr:content/task/finishedproperty.operation=notproperty.value=trueI've also seen pages that suggest these should work, and I can't seem to see any hotfixes that would cover fixing this (assuming it isn't actually working correctly).Can anyone offer a solution or point