Product Communities

What's the best process to change a user account when their email address/SSO log in changes? I can't change the email address in Workfront since we are using admin console. I don't have a good way to test this with extra SSO accounts and I don't want to mess around on the user's account. I'm hoping someone has had experience with this while using admin console. Can I update the user's admin console email by csv import, while keeping the user name as the original email address in the csv import?

I FINALLY successfully created a calculated column on my report. YEAH ME.Now, when I go to the grouping area - this column is not selectable to be grouped. WHY?Now, when I go to the chart area - this column is not presented for me to select? WHY? So I can see the data in the column on the details tab of the report - but I can't do anything with it. What am I missing or is this a known workfront limitation?

I'm looking to filter an issue report by issues pending approval by my team. "My team" could be my Home Team or one of my Other Teams.  Any help would be appreciated!

Welcome to the latest Expert Insights!  I’m Cynthia Boon, your “On-Demand” Workfront CSM and for this episode we have Workfront Celebrity,@Lyndsy-Denk! We discuss Lyndsy’s Workfront Story and then a deep dive into her Help Desk Request Queue.   Check out the video here!  During our chat, Lyndsy shared:  Tips for creating a Help Desk Request Queue  How she organizes her work and tracks requests  Ways to manage and route requests  She even demos her amazing Queue Analysis Dashboard!  As promised, here are the resources we discussed along with a couple of extra links for Request Queues and Queue Topics:   Resources on how to manage an Inherited Instance, includes the link to the webinar and details on the Blueprint  Tutorial: Understanding Request Queues  Documentation: Create Queue Topics  Lyndsy’s webinar presentation for System Admin Essentials: Communicating with End Users (this page also includes a link to the End User C

Hi, we have requirement to add custom column in the share link list view. any pointers would be helpful 

We ran an ab-type experiment with 50/50 manual allocation with both the control and variant versions modified.  The control version also injects custom js/css.We have noticed an anomalous split percentage, given that the variant has approximately double the number of users of the control.  We can't understand what the problem could be.Do you have any idea?

I'd like to identify users on our website using Marketo data. I am curious if one can fetch lead data using the data stored in the `_mkto_trk` cookie. It appears that the cookie is storing both an ID (Munchkin ID?) and a token. Can either of these be used to fetch the lead that's associated with that particular user? There seem to be several posts that hint at this, but neither of the suggested implementations work:https://nation.marketo.com/t5/product-discussions/submitting-munchkin-cookie-as-mkto-trk-through-leadcapture-save/m-p/95503#M58126https://nation.marketo.com/t5/product-discussions/marketo-api-to-get-user-email-using-filter-type-munchkin-cookie/m-p/331832#M187437 Based on the last post above, I'd assume hitting the leads endpoint like this would work:{MARKETO_ENDPOINT}/v1/leads.json?access_token=${ACCESS_TOKEN}&filterType=cookies&filterValues=${COOKIE_TOKEN} However, when hitting that API, I get a successful request but `result` returns an empty array.

Hello,   We have uploaded .aex & .aep files in DAM, but no thumbnails are created. We couldn't find any documentation related to managing these files types in AEM.   Requesting inputs if you are managing /aep or .aex in AEM+Dynamic Media today

HiIs there a code for a report that someone can supply to find all active Users who don't belong to a specified group - whether it's their home group or other group? When I use "or" it doesn't work - because if they are in the Home Group and not Other Group it lists them. Thanks!

Hi all, I'm working in an AEMaaCS environment, and I’ve run into a inconvenient roadblock with machine translation. I tried to retranslate a language copy page after it was already translated. On my local, everything works fine and it allows me to retranslate. However, on the upper cloud environments, I get the following error/alert: TranslationCloudEventFactory cannot be null for the cloud distributable event: TranslationAlert with properties: EventProperties{resourceId='/content/projects/translation_project/translation_project', eventAt=java.util.GregorianCalendar[time=1745308742718,areFieldsSet=true,areAllFieldsSet=true,lenient=true,zone=sun.util.calendar.ZoneInfo[id="Etc/UTC",offset=0,dstSavings=0,useDaylight=false,transitions=0,lastRule=null],firstDayOfWeek=1,minimalDaysInFirstWeek=1,ERA=1,YEAR=2025,MONTH=3,WEEK_OF_YEAR=17,WEEK_OF_MONTH=4,DAY_OF_MONTH=22,DAY_OF_YEAR=112,DAY_OF_WEEK=3,DAY_OF_WEEK_IN_MONTH=4,AM_PM=0,HOUR=7,HOUR_OF_DAY=7,MINUTE=59,SECOND=2,MILLISECOND=718,Z

Hello,We are seeing transactions in AA that aren't in the back end system, about 60% aren't registered in the tool that actually charges for the orders.Can you think of reasons why?The transaction IDs that are captured in both the back end system and AA have a match of 96%.Thanks,Rafael 

Hello all, So I'm creating a Journey that's using a Unitary event to start the Journey. Once the Journey starts, there's a 2 day wait and then I need to run a condition activity to confirm if the profile has consent to send an email.  When trying to configure the condition - it only maps to the Prospect schema. Wondering if this is something that OOTB, or can it be changed so I can access the Core profile table?   

Curious if anyone has encountered an issue when an animated GIF file is uploaded to a Proof and the proof thinks the file is a static image file instead of playing it like a video format? We just encountered this issue today and I have submitted a ticket already with support to investigate, but am curious is others are having this experience.

Hi,I am facing issues while scheduling file export for a later date.The ask is to schedule a Workspace report from starting from June every 90 days.I am trying to set it up by using the below option from Share > Schedule File Report. It is showing me the below error while I am trying to hit "Send on Schedule" If I try to set it from today onwards it is getting saved, but the above error appears if we try to select future dates.I wanted to know is there anything I am missing out on? And are we not allowed to schedule reports later with a custom frequency in Adobe Workspace?

Hi All, I'm currently working on a Task report where the tasks descriptions contain the iteration ID. Is there a way to create a column in the report to filter out only the ID from the description using text mode? If so, how would that look like? This is how the description looks like: 20203363 | R10 | T33 - Description - Submission date I'd like to add a new column with only the values before the first "-" Thank you!

We’re trying to solve a problem where managers can see their direct subordinates’ projects (at least with view access). We want to automate visibility in Workfront so that managers can automatically see their subordinates’ projects. Is there a way to set that up in Workfront automatically without having to manually share every project with that requesters’ supervisor? Thanks!

I am trying to sort based on the priority column, how would I go about that? I am doing this on a task and issue report and have 2 ways to go about this. I can either sort the combined field Ex 1 or the hidden field Ex 2 but I don't know how to do either Ex 1.column.8.displayname=Prioritycolumn.8.enumclass=com.attask.common.constants.TimelinePriorityEnumcolumn.8.enumtype=OPTASKcolumn.8.linkedname=opTaskcolumn.8.namekey=view.relatedcolumncolumn.8.namekeyargkey.0=opTaskcolumn.8.namekeyargkey.1=prioritycolumn.8.querysort=opTask:prioritycolumn.8.sharecol=truecolumn.8.textmode=truecolumn.8.type=enumcolumn.8.valuefield=opTask:prioritycolumn.8.valueformat=valcolumn.9.displayname=column.9.enumclass=com.attask.common.constants.TimelinePriorityEnumcolumn.9.enumtype=TASKcolumn.9.linkedname=taskcolumn.9.namekey=view.relatedcolumncolumn.9.namekeyargkey.0=taskcolumn.9.namekeyargkey.1=prioritycolumn.9.querysort=task:prioritycolumn.9.textmode=truecolumn.9.type=enumcolumn.9.valuefield=task:priorit

Have you ever wondered how Marketo processes campaigns and why some take longer to run than others? Then buckle in because this post will do a deep dive on how Marketo assigns campaign priority and also covers how and when you should use the campaign priority override feature.   How does Marketo Prioritize Campaigns?   Marketo uses a “last-in, last-out” queue method for processing smart campaigns along with the priority of the smart campaigns in the queue. Trigger and batch campaigns each have their own queue and within each queue, the priority of the smart campaigns is determined by the flow steps in each smart campaign.   Priority Flow Action High Send email (triggered)Send alert Medium Request CampaignInteresting MomentCreate TaskConvert / Delete LeadAdd to / Remove from ListChange Sales Owner / Progression Status / Revenue Stage / Field in ProgramChange Member of / Add to / Remove fromSync to SFDCChange Status in SFDC Campaign Low Change data valueChange

I am working on a component that uses a Sling Model and HTL, but the CTA link is not rendering on the page. Below is the codeSling Model@Model(adaptables = Resource.class, defaultInjectionStrategy = DefaultInjectionStrategy.OPTIONAL) public class BannerModel { @ValueMapValue private String title; @ValueMapValue private String ctaText; @ValueMapValue private String ctaLink; public String getTitle() { return title; } public String getCtaText() { return ctaText; } public String getCtaLink() { return ctaLink; } } banner.html<div data-sly-use.model="com.techinnovia.core.models.BannerModel"> <h1>${model.title}</h1> <a href="${model.ctaLink}">${model.ctaText}</a> </div>The component renders title and ctaText fine, but ctaLink always shows as null. No errors in logs.What could be wrong here?