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I have literally been trying for weeks to call, email our csm, live chat, escalations etc, and cannot get anyone to call me back or respond. Live Chat isnt helpful and literally no one is answering. I am the admin for our account. I have questions about our contract that I need answered. Can anyone from Marketo please call me? Ive never had a worse experience in 20 years of this industry.

We are setting up some simple experiences controlled by Adobe Target.  However some of it we want to only show once to each customer (for example, there is a new feature available and we want to highlight it to the customer, but only once).  What is the recommended approach to achieving this?

We have requirement to design custom workflows to perform activation & deactivation of the selected content having some specific custom steps and these workflows should be triggered using OOTB Manage Publication Wizard. The challenge I have is Manage Publication Wizard is pointing to workflow models (/etc/workflow/models/xxxxxxxxxxx/jcr:content/model) which I am not able to find in Adobe as Cloud Services. The Custom workflows what we have created are located under (/conf & /var)./conf/global/settings/workflow/models/xxxxxxxxxxx/var/workflow/models/xxxxxxxxxxxSo we are confused with what workflow model path we should provide in case of overlaid manage publication wizard. 

Hi Team , Any idea why this issue occuring on my site and how to resolve this .https://xxx.tt.omtrdc.net/rest/v1/delivery?client=xxx&sessionId=183c10580a85439f8b86930694dc&version=2.9.0Getting 403 Error. Thanks in Advance !!!

I tied to build the code using java 11 version in cloud manager pipeline but the build is failed with below error. 14:58:50,859 [main] [WARNING] Rule 1: org.apache.maven.plugins.enforcer.RequireJavaVersion failed with message: Maven must be executed with a Java 11 JRE or higher. I have below plugin to check the java version, Seems like the system is my pom files is looking for java 11 but it failed to find it.How do we check what java version is installed in cloud manager ? Is not java 11 supported in cloud manager?  <plugin> <groupId>org.apache.maven.plugins</groupId> <artifactId>maven-enforcer-plugin</artifactId> <executions> <execution> <id>enforce-maven</id> <goals> <goal>enforce</goal> </goals> <co

Hi, I've been enjoying the PDF extract API, but I've noticed that it's charging me more units than I've been calling the API.  For instance, just now I made 3 extract api calls, but it cost 7 units.  Why?  Also, I'm currently doing the trial version that comes with 1000 free units.  I certainly don't want it charging me more than what I'm using it for when it begins to actually cost me money.... Thanks!Matt

Hello Team.i did have some requirement from our customer on the following use case.AEP is linked to sfmc for audience synchronization (all communication are managed into SFMC), RT cdp just send some segment in batch mode.What if we want to send data in Real-Time ?(for example let's say Adobe Analytics and launch  send data for a product click on AEP and we need to send a real time communication with the product image on it)any idea on that? thank you 

Hi Team,I am working on a mobile app where signup, login etc. steps include in the user journey.I wanted to ask if there are any of the following1) What is the metric or anything to capture if the user signed up for the 1st time 2) What is the metric or anything to capture if the user is logged in and then navigating the app3) What is the metric or anything to capture if the user completed registration 

Hi everyone I using unsubscription webapp and using the public url in my personalization block (url?id=<......>). After sending the email delivery when i try to open the link then it is showing me this.Kindly help me out with this issue and please provide me the source for reference.Thank youAshish 

I am trying to add a new field to a form that contains custom CSS on a Landing Page with a JavaScript section that also contains form formatting. The person who created the original form and LP is no longer with the company. Adding the new field messes up the format. I'm not a coder and can't figure out how to make the form look right with the new field. I'm hoping that for someone who does know CSS and Marketo forms that it would be easy to spot what to do to fix this. If so, I'd be grateful for help. If it's not a simple solution that you can just provide here, feel free to let me know that. Thank you!   Original LP: https://go.veritivcorp.com/Cleanliness-at-Work.html   Test LP with with a new field added to a copy of the form:https://go.veritivcorp.com/Web-Content-1906-Cleanliness-at-Work-Guide-Download_LP-Request-copy.html   JavaScript Section in the LP (in the test LP, I replaced the original form ID with the new form ID - I got that far!):       <

Hello,   I am trying to create a custom launcher where a workflow will be triggered when only one specific property is updated. This does not seem to work and I don't know what I'm doing wrong. I am currently using AEM 6.5.11 version  

 A page is loaded with multiple products displayed, it creates a 1st server call. To record details about different products  presented on the page we send 2 additional server calls. In a report we need  information recorded in the first call and in the second and third calls to be associated. Specifically,  eVar Product Area Name recorded on the 1st call, evar Product Type for a group of products displayed on the page is recorded on the second call, how to make a connection between the two variables instances to enable breaking up one eVar by the another? If to record eVar Product Area Name again on the 2nd call we double counting the eVar instances.

We are exploring the campaign #Betas‚ , and are interested to learn if we can expect it to do a few things:1) Will the #Requests‚ queue process support the campaign object? In other words, can you convert an issue to a campaign?2) If yes, can you apply a #[Custom Forms]‚ to the campaign object? If no, can you apply a custom form to the object after creation? 3) The existing documentation under "create campaigns" suggests the user can fill out a set of "campaign details" upon creation. Having an intake form applied to the object would allow us to add #[Custom Field]‚ s beyond the short list that you have there. Hoping we somehow can accommodate custom forms to a #campaign. 4) Will the campaign object and its associated fields/metadata be exposed and available to call or push through an API?

What is import UGC and what are its usecase.

Hi,We have no numbers in the dynamic reports from the 29/6 and onwards. Are there any known issues currently existing or could it be something happening specifically with our environment?/Filip 

In subscription history, the number of recipient who has subscribed to the service is 1,52,685 . While in worflow, i am targeting 13,880 .I have tried truncating and then re-running the worklfow. I am unable to resolve this conflict. Kindly help. 

Hello Everyone, We want to increase maxErrorCount in update data activity currently it is 100. I am not getting the exact path where we need to increase it. Please find my screenshot for more details. Thank you in advance!  

Hi All, I am working on a headless AEM implementation using the assets API. One of the CFMs that editors can create CFs from contains a rich text section. If the editor enters an image into this rich text section, I am not sure how I can make this ada compliant as the <img> tag doesn't have an alt-text property. Any suggestions folks? Thanks,

while creating brochures, business card, merge, flyer ,ad, post card  there is not templates available so how to create brochures, business card, merge, flyer ,ad, post card  templates in AEM.The template option is not visible here. 

hi, I have a problem accessing AEM. I try with my devices, a Lenovo laptop and a Macbook pro, I tray with ethernet cable and with wi fi.Every time when I enter my username and password, while I am writing, the page refreshes and the initial login button appears again.I have tried with edge, chrome and safari. I tried to remove my corporate vpn. I also tried to connect to an incognito page but the same thing happens. Can you help me?My username is vanessa.nicoli@vodafone.com ThanksVanessa Nicoli

Hi Team, I want to learn dialog customisation.Please help me with some docs links or video tutorial links.I think for this I need to get familiar with both Granite UI framework and Coral UI.Please suggest. Thanks!

Hi there!!    We are looking to build out an attribution model in 2021 so we can begin to more accurately track mktg contribution to sales pipeline. Recently our org just adopted Tableau and we were able to set up Marketo and SFDC integrations. Our hope is that we would be able to leverage Tableau to build out these models using data from both Marketo and SFDC.   I am working on my analytics skills, but there is a lot left for me to learn. We are looking to bring on some additional help to build out these models. So far, I have chatted with Perkuto and Digital Pi, and it seems like this ask is harder than we anticipated.    Has anyone built out an attribution model / reporting in Tableau? Any recommendations on where to start or who to partner with to help us build this out? To be honest, I have no idea where to begin!

What should be the program channel type - To track form fills from marketo landing page via email program (email CTA has a link to marketo landing page)

We are using A4T. Some eVars and props associated with the Adobe Target activity are not getting fired when I checked in experience platform debugger. What could be the reason and how to get over this?

Hello community, this seems to be such a trivial thing but how can I control the positioning of the label / title of an input field in AEM Forms (version 6.5.x)? I did not find any kind of resources / explanations online or in the learning section. Kind regards