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Hi , I am  able to initiate the workflow on click on publish of asset but my asset get published first then workflow get started. I tried with these two approach to control publish event. Created workflow launcherCreated custom event handler Both are having same problem asset are publishing first then workflow get started . As per requirement when author click on publish  asset, approval workflow should triggered then asset should publish. Question: can we control asset publish event ?

We have one of our user not able to roll out pages. It gives a success message but rollout isn't completed. However, when an admin does the same action, it works. Checking, like we have workflow history log, is there a rollout log to check what's going on? 

Hi Community, I have a DM in ACS that was errored out on 6/19 and it says consult the log for more information, when I go to the logs its blank/empty, all I see is Target preparation failed message I think there is some retention policy for the logs stored, how and where can I find this information, also is there anywhere else I can view this log details in the UI. Thank you for the help.

I have a unique question on building reports. I have added segment code for SMS and Email deliveries and if I drang and drop at delivery level its getting nicely populated. Now I am looking at moving the segment code as a parent and i should get report how many SMS and EMAILS send .. how do we achieve this ? 

Adobe documentation says:"Note that any changes made to security groups on the admin console will be synchronized as soon as users log into Adobe Campaign."Is there a way to kick off the synchronization on the back-end? ie, without the user logging in?If I am adding multiple users, it would be helpful to log into ACS and verify that they've been added.

How do I remove/delete a user from a security group within ACS?I have removed the user from the Product Profile in Admin Console, but the user still shows in the security group.Adobe documentation says:"If users are removed from a security group in the Admin console, they will remain part of the Adobe Campaign security group and will no longer be able to log in Adobe Campaign. In this case, remove the users’ email addresses in the admin console to prevent them from receiving sensitive information."But it doesn't say how to remove them from the security group.

Hello all, We've been relying on Analytics Triggers and the Journaling API in Adobe IO to collect important data. It has been going extremely well for over a month, providing us with a valuable bit of data in something close to real time. However over the last day or two, the Journal endpoint continues to respond with "204 No Content". I can see that the Trigger events are still being generated according to the Triggers UI (in "Activation"), but the Journal doesn't seem to be getting them, or it isn't allowing me to pull them I'm using the appropriate endpoint URL and path specified by the "Next" attribute. Even if I request "latest=true", I get nothing, and again the "Next" attribute points to the same URL and "since" parameter... Is there some kind of traffic jam going on? I have a ticket open this morning with Client Care, but I fear the rep I'm interacting with doesn't have a grasp of what I'm describing. Despite my detailed explanation, with URLs and all, they'

Hi everyone, First time questioning here.I have a select in a page template and I want to change the predefined value depending on the parent page when used this template to create a page.To do this I was thinking to use JavaScript but don't know how to include it.My dialog is in this path:src/main/content/jcr_root/apps/app/components/commons/tab/page-temp/page-temp-basic/.content.xmltried adding it in and made a console.log on it but didn't worksrc/main/content/jcr_root/apps/app/components/commons/tab/page-temp/page-temp-basic/page-temp-basic.js  Can anyone help with this?Thank you in advance

I would like to understand if there is a way i can extract classification variables from Datawarehouse API 1.4Right now, my request body looks something like this for the classification variable- {'id':'listvar3','name':'identities','classifications':[{'name':"name of ids"}]}

Hi, I have an ecommerce website which has product catalog page with add to cart button for each products. Also, I have few filters on the same product catalog page like gender, age, product categories. When users clicking on any of the filters I send that filter name in prop42 in a server call. Let's say a user selects gender filter, I send gender in prop42. And after that user will get products according to the filer applied and they can click add to cart on each products. When clicking on add to cart button I am sending that vale to prop59 in next server call. I would to like to know how many users clicked on add to cart after selecting any of the above mentioned filter options. How do I get this in Adobe analytics?  Thanks, Magesh

Has anyone create a deflection based metric or something similar?The scenario is users who access a website that they can self-serve with knowledge article webpages. (They should not contact us, open a chat or submit ticket) I have create a test calculation:Not sure if there a better way or in house deflection metric.Or should I be looking at a segmentation, rather than a calculated metric?Anyone?Thanks,Chris

We are trying to track user actions (monetary amounts in an event) in our mobile app when a user successfully completes and activity. I know we use the trackaction call with a context data variable. We used the documentation here:https://aep-sdks.gitbook.io/docs/getting-started/initialize-the-sdk#track-user-actions-for-adobe-analytics  I have also setup the processing rule logic on Adobe Analytics side to collect the event7 data. However we are still not seeing any data in Adobe Workspace Reporting. Are we missing a step? 

Hi @SanfordWhiteman,   I read your blog/community post here but I'm not sure that it applies to my particular situation.   In my email editor, I am trying to change an image that is part of a module.   However, I get the errors below:   Step 1: Opening the image editor     Step 2: Pasting in an image URL     I read a couple of posts here in the Community that said this is likely due to browser extensions blocking the na-xxx.marketodesigner.com/ URL. I added our na-xxx.marketodesigner.com/ URL to the safe-to-allow settings in my browser (Edge), but the error is still appearing.   Any idea what might be behind this issue?   Thank you,   LK

Hi everyone, My team is running an email campaign, we have to links that are only accessible within this email, those links redirect the user to a page to book a test drive or to get a call from a dealer, what we want to know is if customers are clicking on the "send" button after they arrive to the form through the links. I was trying to analyze this events in a workspace or a report, but I don't know if this event already exist or I need to create it in order to measure it.  This adobe analytics account use to be managed by other agency and we have no longer contact to them. I can see some metrics like "test drive" but seems those were created by the previous agency.   Sorry if this is a newbie question.Thanks in advance.

Hello, Im new in Adobe Analytics. May I know what is first touch channel details is about?How we can use it for analysis?I see the the values under this dimension is the URL addresses. How we can bucket the values into something meaningful? It would be helpful if I could get explanation on this. Thank you.  

I have broken down my unique visitors (total of 56K) to view the marketing channels they came from but the numbers sum to be 59K--how would this happen as I thought unique deduplicates visitors?

Hello, i'm trying to adapt some old script in an xdp document.While previewing a document that should display a date in livecycle designer works well, this code doesn't work in HTML mode: myDate=util.printd("dd/mm/yyyy",new Date());this.rawValue=myDate;trying to catch the error i get: "referenceError: util is not defined" How can i solve this? Thank you very much

We have a Marketo form with first name, last name and email address fields.  Is it possible for the form to accept a first and last name but only use that data if it doesn't already exist on the lead?    We have a business use case where we want to be able to send the name for associating with new leads, but would like to avoid changing the name of a lead if the same email address is used for multiple people.  

Running Entry Page report for our site.  Getting a very large number of "page no found" as the entry page.  Looked more into it and 98%+ of those are Typed/Bookmarked.  I know from past experience that we don't have any download counts for any files that even get close to the number reported of "page not found".   The number has increased some over the last couple of months but is pretty consistent overall for the last year. Almost all 90%+ are from the US where our traffic is about 60% US. Anyone have any idea?  I'm thinking it is some kind of bot doing scan (we do have that daily for the site). Thanks

Hi everyone, I have a question on my website, the website combines with two parts which are a store and a membership portal.The adobe framework of the store is using v5.0.10 however the membership portal is using v5.2.9. Normal user flow:Store >> login to membership portal >> Store We found a bug on this flow which the tracking is lost after the user login to portal and go back the the store page. (Before login, the tracking of the store is working properly.) May I know if it's related to different adobe framework versioning? Or other related issue? Thanks!  Regards,Celia 

I use segment which is made by [Paid Search equals Natural - Visits].And its traffic is quite different with those of Search Engine - Natural report with visits. (visits of search engine - natural report is bigger)Where does it come from that differences between two reports?Search Engine - natural report contains much of [unspecified] traffic and this might make the gap. with my segmentation, are this traffics filtered? Thank you in advance!

Dear Community, I am trying to follow the instructions for setting up a data model as per https://experienceleague.adobe.com/docs/experience-manager-65/forms/getting-started/create-first-adaptive-form/create-form-data-model.html  When I add the configuration for Apache Sling Connection Pooled DataSource, I get the following error in the logs:com.mysql.cj.jdbc.Driver not found by org.apache.sling.datasourceI have tried different MySQL driver versions, but the issue remains.I also tried using com.mysql.jdbc.Driver as the driver class, no luck either.I am using AEM 6.5.9 + latest forms add on.  

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Hello all. I had a recent workflow stopped working after a while with an error (see below) on the Load file step which had previously worked. I’m pretty sure I did not change that process although I did change other ones in the workflow. I tried deleting the Load File step and adding a new one back in. No change to the error message.Error Message: WDB-200001 SQL statement 'INSERT INTO XtkWorkflowEvent (iEventIdentifier, tsCreation, tsProcessing, sActivity, iStatus, iKeepResult, sTransition, iWorkflowId, iWorkflowEventId) VALUES ($1, $2, $3, $4, $5, $6, $7, $8, $9)' could not be executed. Param(0)=26 Param(1)=2021-06-08 08:43:23.884+01 Param(2)=2021-06-08 08:43:23.884+01 Param(3)=start1 Param(4)=2 Param(5)=0 Param(6)=initial Param(7)=17903625 Param(8)=18089801It’s not obvious what is going on but I suppose the INSERT SQL is not working because either one of the unique key values / FK constraints already exists or else one of the values is not right. Either way its not something I t