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Hey Marketo Community, we're getting ready to launch a program in which emails are triggered to send based upon a number of filters. We'd only like to send emails Monday-Friday within the 8am - 8pm EDT timeframe. Has anyone achieved this before? If so, what's the best way to build the wait step? Thanks in advance!

The new MCE exam and specializations are out now along with the training sessions. Details are here: Marketo Certified Expert and you can register for the three hour prep courses here: Training Catalog.  There will no longer be a practice exam, and I have heard that the new exam is quite different and more difficult. I am curious - what do you think of the new exam?

I am having an issue with HTML not rendering in an email template, it works fine outside of Campaign. Does anyone know if Campaign supports scss css sheets or is it limited to standard css ?

Hi,    I was trying to configure Facebook in Adobe Campaign. I have followed the steps mentioned in the link below     https://docs.campaign.adobe.com/doc/AC6.1/en/SMK_Configuration_Publishing_on_Facebook.html    As mentioned above in documentatiion. I have configured external account of Facebook Routing in Adobe campaign.    APP ID & Application Secret has been entered.       While selecting add platform on Facebook it doesn't show "Facebook Canvas"  as mentioned in the documentation.    I have attached both the screenshot.    Although, I proceeded with Facebook Web Games, Created APP ID & Secret.    And in Facebook web games URL(https), I entered facebook routing external account's secure canvas URL.    https://xyz.adobesandbox.com/webApp/delegateToFacebookScribe?account=defaultFacebookAccount  (I haven't made any changes t

Hi,I wish to know how to use a JavaScript Template in a JavaScript file programmatically and then use the result. Is there a way in a workflow to send data to be used in a JS template and recieve the result?ThanksRegardsElias 

お世話になっております。EPARKの増田と申します。ユーザーがメールアドレス変更した際の顧客のマージ方法をどのようにされているのか、ご教示いただけますでしょうか。皆様もご存じのとおり、マルケト上ではメールアドレスユニークの管理なので、普通にインポートしてしまうとメールアドレス変更前とメールアドレス変更後の両方が存在することになってしまいます。また、アクティビティログも引き継げていないので、スコアなども0からになってしまうかと思います。すみません。うまく文章にできず、伝わっていないかもしれないですが、このあたりの管理をどのようにされているのか教えていただければと思います。

いつも大変お世話になっております。スクーの山口と申します。 初歩的な質問で大変恐縮なのですがご回答いただけますと幸いです。現在SalesforceとMarketoを導入しております。Salesforceのリード項目で「取引開始」を行う前は、Salesforceのリード項目にあります「リード状況」でステータスをMarketoと同期し、変更・確認できるのですが、リードの「取引開始」後は、「リード状況」がSalesforce上から消えてしまいます。リードの「取引開始」後は、Salesforceのどの項目で受注やリサイクルなどをMarketoと連携してしていくのがベストでしょうか？ ご教示いただけますと幸いです。よろしくお願いいたします。

Setting up integrations with Zapier and Wistia. In the documentation, one is required to create an API user. However, can the same API user be used for all custom services?

I know this obvious, but I have not found an official statement/document on these folder settings.  We struggle with the permission on a group vs. folder and often un-do the intention of the group.  

An extra div gets added in sightly if else html markup; when the the second block is not executed. There are three conditions based on checkbox in author dialog. When the second checkbox is not checked; then first and third condition are true and second condition is false; so the second sightly block should not get executed. But it adds an extra div in the markup ; so that the div with class  "container tabs-container" gets closed in between.-- please find below the sightly markup<sly data-sly-test.condition1="${properties.checkbox1}"><sly data-sly-test.condition2="${properties.checkbox2}"><sly data-sly-test.condition3="${properties.checkbox3}"><div class="tabs-body">            <div class="container tabs-container">                            <!--/* First condition */-->                <sly data-sly-test="${condition1}">                    <div class="tabs-body-item" data-tab-content-id="data-tab-content-id1">                           

Hey community, our instance has been experiencing major delays (two to four hours) in our triggers. Some leads who fill out a form do not qualify for the triggers they're supposed to, sometimes for hours, sometimes for over a day. This issue is not isolated to one particular form or trigger, it's across our instance and it's inconsistently happening because some of my test leads have qualified for the trigger without an issue.I've spoken to two Marketo support reps who confirmed that our triggers are set up correctly to capture, and the affected leads SHOULD be qualifying for the triggers. They also confirmed that we do not have a heavy volume of leads in the trigger queue. I am still waiting for a manager to update me but this is troubling.What confuses me is when leads just sit in Marketo for two+ hours without any further activity will suddenly qualify for their trigger. No further actions were taken from the lead and I didn't manually request the campaign but they qualified - why i

We are trying to come up with a Velocity Script to display all records from a Custom Object.We have Subscribers (leads) with 1, 2, 3 or more  Beneficiaries in a Custom Object. Our email message should look like this:Dear <Subscriber Name> . Here is the info about your Beneficiaries: Beneficiary 1 NameBeneficiary 1 Plan #Beneficiary 2 NameBeneficiary 2 Plan #Beneficiary 3 NameBeneficiary 3 Plan #I tried to use the following script for this:${beneficiary_cList.get(0).beneficiaryFirstName}${beneficiary_cList.get(0).beneficiaryPlanNumber}${beneficiary_cList.get(1).beneficiaryFirstName}${beneficiary_cList.get(1).beneficiaryPlanNumber}${beneficiary_cList.get(2).beneficiaryFirstName}${beneficiary_cList.get(2).beneficiaryPlanNumber}However, if a Subscriber has less than 3 records in a Beneficiary Custom Object, this script would return an error and the email won't be delivered.Is there another solution for this?

We just created a new field in Dynamics CRM and checked it off in Marketo under "Integration > Microsoft Dynamics > Field Sync Details". The field is now grayed out, checked off and has "(Syncing...)" next to it (see below). I'm wondering if anyone knows about how long it will take for this to finish? The field has data in it for only a handful of test contacts in Dynamics. Thanks.

I decided to see how much of a challange it would be to upgrade our 6.2 code base to 6.3Turns out almost everything just works :) However some of our unit tests that make use of the AEM Mocks framework specifically those using the JCR_OAK mock resource resolver wont passpublic final AemContext context = new AemContext(ResourceResolverType.JCR_OAK);I'm currently getting a stacktrace (shown at bottom of post). The dependencies that I'm using that I think are important to this are:<dependency> <groupId>io.wcm</groupId> <artifactId>io.wcm.testing.aem-mock</artifactId> <version>2.2.2</version> </dependency> <dependency> <groupId>org.apache.sling</groupId> <artifactId>org.apache.sling.testing.sling-mock-oak</artifactId> <version>2.0.2</version> <scope>test</scope> </dependency>Stacktrace is:java.lang.RuntimeException: Unable to initialize JCR_OAK resource resolver factory: Unable to in

Hi,I have built a workflow with a single query based on a single table. I have run the workflow and it shows some count (of records) in the result. When I used “Display the target” (in the context menu by right clicking on the Result arrow) to see the Result, I am getting the following error.The edit from initialization has failedUnable to load document of identifier 'temp:query6' and type 'xtk:schema'Could you please advise.Regards,Mahantesh

We're launching our new website soon which is built in WordPress. We're new to WordPress since our current website that we've had for a few years was built internally by our development team. Even though our new website hasn't officially launched yet, we've added the Munchkin javascript to it but we've been trying to test it and we're not seeing any web page activity for the new site showing up in Marketo. Has anyone had a similar experience? Does anyone have any tips to share to help us resolve this?

So I was trying to set-up a form for our Channel team to use to gauge 'pre-pipeline' one of the constraints they requested was that the form should not require an email address, at a bare minimum it should capture partner information and also Channel rep details. I'm running into trouble and curious if anyone has addressed this in the past. I believe the browser cookie is resulting in the previous record continuing to be updated vs. creating a brand new record for subsequent form fills so company names continue to be overwritten as the form is refilled. I've prevented pre-fill data in the forms so looking for any tips on how to prevent this from occurring. Does anyone know how to force the form to create a new record on each fill?

Hi all,  Wondering if I provide a form fill to our current customers, with a field being an account field such as "current version", which is what version of the product they are on. Is it possible, if the current customer is a contact in a specific account, to populate that account field via the form fill they are filling out?Are there any workarounds to populate this info? Thanks

Hi AllAm replicating content from author to publish instance, for about 500MB of DAM content it's taking around 3hours when i perform activate tree. PDF, Images and other DAM assets go replicates to publish instance faster. But content fragment replication is relatively slower and taking lot of time. Do we have to make any fine-tuning to improve the publishing performance, please let know.

Hi all,  I created a campaign in salesforce on Friday, and today, I am trying to put a "add to SFDC campaign" flow, but I can't find the SFDC campaign that I created 3 days ago. Any tips on syncing?

Hi all,One of my QA testers has advised me that whenever they go to publish a page through workflow ("accelerated" workflow that the Dev team built for this project), it will create duplicate versions of the page. I confirmed this by seeing two versions that are time stamped with the exact time, but with different version numbers (re: 1.60 and 1.61, but with the same timestamp). It's also worth noting that they've created a "Create a Version" for authoring/testing purposes.I've never encountered this before...thoughts?

Will Launch need to be loaded synchronously like DTM or can we load it asynchronoulsy? We are still getting feedback from our customers concerned about the Google Chrome error that continues to show up (for close to 1 year now) in the console regarding DTM causing blocking issues2017-05-01 10:12:16.786 satelliteLib-ab5b48d…-staging.js:2 A Parser-blocking, cross site (i.e. different eTLD+1) script, https://assets.adobedtm.com/d8fa8fa49b406106290f6b4c580f81ee0c3c443e/scripts/satellite-5886825864746d4e89000a10-staging.js, is invoked via document.write. This MAY be blocked by the browser in this or a future page load due to poor network connectivity. If blocked in this page load, it will be confirmed in a subsequent console message.See https://www.chromestatus.com/feature/5718547946799104 for more details. 

Hi,I have two OSGI Component classes with implementing the same interface.Class WordsValidatorImpl implements ContentValidators {    void validate() {}}Class ActivationValidatorImpl implements ContentValidators {    void validate() {}}I need call the validate() method on both the classes. How to do that?@Reference ContentValidators contentValidators;If I call contentValidators.validate() only method in one component is getting called, instead of two. thanksSrini

I wonder if it's possible to get an email performance report just on the winner of an A/B test in an Email Send campaign.  I believe currently the A/B test email report is based on the average results of both the sample and the winner sends.

Hi everyone! I'm fairly new to Marketo, and our integration with our CRM is almost completed. The majority of our data is housed in custom objects (we have our products in one, our sales reps in another, our billing in another, etc.). I've been doing a lot of research lately about Velocity and email scripting and I have a question regarding an integration with SurveyMonkey.In order to include data from Marketo in each survey response, you have to use a token in the URL. Can you use Velocity and email scripting to identify these tokens? For example, if we are doing a customer service survey about someone's latest purchase and the rep who sold it to them, is there a way to identify that if the data is included in a custom object?