Solved

When we receive accented characters from lead list (like trade show leads) we often have issues importing these names/companies after converting to CSV. When Marketo encounters a field with these characters, it skips that field and imports nothing. The lead is still imported, but with no company or name.I'm not sure if this is an Excel issue, a mac issue or a user issue (me). Has anyone else had these issues, and if so is there a better fix than manually checking lists for bad characters?

Hello Marketo community,Does anyone have a best practice to share with me on how to collect data from my internal stakeholders to set up a Digital Campaign in Marketo?I am looking for the key parameters to be gathered  and set up a form to standardize the collection of the data necessary to create a new campaign.Thanks!

How can i add a video or a html/js banner on the top collection so it can be read without any action when the app il launched?I can add static image as banner, collection image or article image but no direct html article content such as a video player, a rss or tweeter feed.

Hello Community,I am running into an issue where a certain image is looking crisp within my iPad but when testing on Android it looks super blurry. I'm using DPS 2015.The image I'm referencing is the gentleman's picture top right corner.Ipad:Android:I have made sure that the overlay is set to Raster and the image itself is set to 72dpi..not sure why there is such a discrepancy between the devices and was curious if someone had any idea what i could try?Thanks!

Seen a number of recent discussions around SFDC storage limits, with the two biggest users being activity logging and email templates.Is there a list anywhere of the default amount of time everything in the database is stored by Marketo before being archived?  For example, anonymous record history, interesting moments, etc.?  Also any info on what is stored by Marketo versus SFDC and other CRMs would help with system planning.Thanks!

Apart from the audience analytic dashboard in real time personalisation, are there any other dashboards in Marketo analytics? Can the dashboards be customized (if needed)?

It seems to be possible to keep the navigation bar hidden with the Gesture API. However, I cannot figure out a consistent way to keep the navigation bar visible.The following code will ensure that the navigation bar is visible on page load, and page show; however, as soon as the page is dragged in some way, the navigation bar automatically hides and is irretrievable. $(document).ready(function() {  adobeDPS.Gesture.disableNavigation([$("body")[0]]);  adobeDPS.Gesture.toggleNavigationUI();});document.addEventListener("visibilitychange", function() {  if (!document.hidden) {    adobeDPS.Gesture.toggleNavigationUI();  }});Is there a way to ensure that the navigation bar stays shown?

Hi everyone,We have a marketing objective to use progressive profiling to increase the geographical information on our leads.To track the success of this I've set up a smart list, but I think there's a lot of room for misinterpretation of the list and would love some input on a more elegant solution.Here's my smart list:Filled our formDate of Activity = After, TodayData value changedAttribute = CityPrevious Value = emptyNew Value = not emptyDate of Activity = After, Today* Use All FiltersMy concern is that the two interactions are necessarily connected. Is there a better way to write this list? Or should I be using another Marketo feature to track this objective?For example, if someone buys something on our eCommerce platform or a sales person populates new info and that person also filled out a form then it would be a false positive.Thanks in advance for the help!

Looking for any info that I can give to our web developer as to what code is needed to enable snippets on guided landing page templates.Thank you.

I am trying to setup a REST API Service to talk to our Marketo Instance. Followed the docs provided at http://developers.marketo.com/blog/quick-start-guide-for-marketo-rest-api/  but hit a roadblock because I cannot setup a new service with the type as "Custom"Any pointers on what might be missing ?

I have just started using Guided Landing Pages and I have to say, I really like them.  I am having an issue though.  I am trying to figure out if there is any way to add a hyperlink to an image.  I am using template 1-B and in Section 2 I would like to link the images to other pages.  Right now, the only way I can see to add a link in this section is to do it on the text below the 3 image options.  Can anyone provide any insight on this?Thank you!

Hello, I love being able to use tokens to create ICS calendar files for webex events! I've noticed that there aren't any reminders with this new functionality.  I like to have pre-set reminders for 15 minutes before my event begins as it helps drive attendance to my webcasts.  Can you please tell me if there 's a work-around, or if this will be addressed in a coming release? Thanks!

Can We have some more details about prices?enterprise solution? Where Do I pay? Am I enterprise?So many questions So little answers. BTW - Attach screenshot from your help page  that has "broken" link. The link take you to the main help page.

Hi,I am brand new to marketo and am very eager to start building anf executing eDM campaigns.Currently we request all eDMs to be created overseas and executed - this makes it very difficult and I would like to learn how to do this myself so I can design, build, send and measure results.I have no idea where to start and cant seem to find any tutorials that explain how it works with navigation,Can you please assist?Thank you

Hi,I'm attempting to automate a weekly update of lead data from our internal servers to Marketo.using CURL to is pretty cool, but the example is using a token, which expires (found out the hard way) after X hours.is there a way to use a id/pass/secret to use curl ?or another alternative?  Im not a programmer,  so PHP or Java isn't really a solution.   Powershell would be tolerable.thanks!

Hello,I couldn't find answer to this question that's why i am asking it here.What are terms of use for this product and licence agreement?Thanks in advance.Emil

Requirements for Signing AppsiOSThe unsigned .ipa file downloaded from Apps.A .p12 development certificate (for building a test app) or a .p12 distribution certificate (for submitting to Apple). You must also specify the certificate password.A development mobileprovision file that includes device IDs for testing or a distribution mobileprovision file for submitting to Apple.A Mac OS computer.The above paragraph taken from the DPS help document. I Have A developer account but didn't enroll (99$) yet. I want o test My app.Tried to download the ipa (unsigned) file and install it to the Tablet, I only come u with a generic  icon (I did load custom icon for this app) that when I press on it nothing happen and the caption bellow the icon change to "installing".

Sorry for this question about an entitlement app.I need to understand if the email of the user must be always the own Apple ID/Google ID/ Miscrosoft ID email?Not clear the documentation in this point: if i create a user in my backend how can i know the user Apple ID/Google ID/ Miscrosoft ID?Really thanks.

I have 5 Digital Publishing Suite Apps in the app store, Does this effect my Professional License, is it going to cost me more money to work on my current projects?? Am i forced to use the new Digital Publishing Solutions platform to create and deploy? or is the digital publishing suite going to be updated in the future? Or has everything changed again like last June? Please advise—Scott

Hi,We  plan to migrate the DPS2014 to DPS2015. Before we had the Entitlement Server with under DPS2014.What we did is, on publish builder I  enabled the Direct Entitlement Server option and filled the IntegratorID (I got this for DPS2014 v.2). But it seem not , the Entitlement testing from postman said 401. Any guide how to do this?Thanks,

Hi, I need help in finding solution for this. When I try to send a email using "forward to a friend" option, I get a error message as shown in the below image.Please suggest me how this can be solved. Best,AR

Hi there!I'm studying DPS 2015 but I have the problem that I can not preview my articles with Adobe Content Viewer on my iPad or my Android phone!With DPS 2014 i do not have this problem! How to solve?If i try to DPS 2015 login Digital Publishing Solution | Beta Program i see this message: User is not provisioned to use this applicationSure my Adobe ID was not in Beta Program (but now the beta is off) but sure i have a CC Individual Complete Plan!

Here's what I want to do: I want to give a lead 2 points on their score for clicking a link in a given email, and I want to limit that increase in score to once per email.Here's what I've got: I have a behavior score set to give a lead 2 points for clicking a link in any email. Up until now, I had the qualification rule set up to allow the lead to run through the campaign flow each time because I want them to be able to do this on more than one email. However, now I've noticed that people are getting scored if they open the email several times and click on the link various times throughout the week.Question: If I set this to only run the lead through the campaign flow once, will this limit them to be scored on only one link in one email? Or will they be able to be scored for one link PER email? If it limits them to be scored on only one link in one email and that's it, then how would I set this up to allow them to run through the flow once PER email?Thank you!-Marisa

Hi -We send out invitations to various trade shows and run them in advance, using wait steps to make sure the emails are sent at the right time.Let's say I set it up so the smart list includes everyone on a certain list who has NOT filled out a specific form. If I then run the program so it enters the wait step and, while still in the wait period, someone fills out that form - will the program know NOT to send them the emails?Basically, I want to let people unsubscribe from the particular email series, even if the program has already been run and is in the wait step. So, would the program know that someone filled out the form that pulls them off the list even if they were already in the wait step?Thanks,JenniferHow does an updated list get processed if the program has been run and is in a wait step?

Hi all, is it possible to edit the smart list for an a/b test? I need to add an additional filter to suppress a segment before the winning email is deployed tomorrow morning.I see there's an option to "Unapprove Program" but I don't want to do that if I can't pick up the test from where it left off.Thanks!