Solved

What does the error mean -The Home Workspace service is currently unavailable? Is there anything we can do as an Admin or is this a system issue? If the latter, is it being addressed? 

Using the Workfront module-Upload Document it requires a related Record ID BUT using the API you don't need that.I don't have a related record ID, I just want to upload the file. How do you upload a file without that record ID?

Hello, I'm in the process of implementing RT-CDP and AJO and trying to figure out the best approach for using an external preference center with granular preferences. There will be 6 different email options (newsletters, promos, etc.) that a customer can choose to opt-in/out. I've been reading the docs but am getting a little lost trying to piece it all together. Do I set up subscription lists? Do I set up separate channel configurations for each communication type and set opt-out at the channel level instead of identity level? Do I implement an opt-out API call on the external preference page to capture preference changes (https://experienceleague.adobe.com/en/docs/journey-optimizer/using/channels/email/email-opt-out#opt-out-external-lp)? Do I set up the Consents and Preferences field group and Web SDK on the external preference page to capture preference changes (https://experienceleague.adobe.com/en/docs/experience-platform/xdm/field-groups/profile/consents)? I w

In Adobe Journey Optimizer (AJO), when creating a new in-app template using the custom Layout by writing HTML code, we can preview the template in other modes such as Full Screen, Modal, and Banner. However, I've observed two issues:Sometimes, when switching the layout from Custom to another type(e.g., Modal, Full Screen, or Banner) and then reverting back to Custom, the previous written HTML code disappears. Despite this, the template still appears correctly in the other layout previews.In some cases, when changing the layout from Custom to another type and then reverting back, the Custom code not only disappears from the Custom View but also causes the template to no longer appear in any of the layout previews.

Hi,I am encontering the error:[api-regions-exportsimports] Bundle aem -xxx--project.core:x.1.0 is importing package(s) [Package com.google.gson;version=[2.9,3), Package com.day.cq.commons.mail;version=[5.8,6), Package com.google.gson.annotations;version=[2.9,3)] in start level 20 but no visible bundle is exporting these for that start level in the required version range. While deployment of new Sdk version 2024.8.17569.20240822T203847Z-240700 in the cloud.But it was sucessfull in local environment.Eventhough,I have updated the aem analyser it doesn't have any effect do i need to change the Bundle version or is there any way possible to solve this problem. please provide me documentation or any soluion. Thanks

Has anyone created or know how to create a report for the Personal Time Off Calendar...without using Fusion?I would like a report that shows each user and the days they marked off on their Personal Time Off Calendar. 

⚠️  This post has been edited by a moderator for accuracy.   When exporting Marketo Activity, specifically Form Fill activities, we have encountered two issues that cause problems when trying to reliably parse the exported CSV file.   1. 'checksumFields' Value Contains Unescaped Commas   Inside the attributes field, there is a Form Fields entry. This contains a checksumFields value which is a comma-separated list of field names. However, this is not properly escaped for CSV (RFC 4180). As a result: Commas are interpreted as field delimiters. CSV parsers break and produce misaligned columns. Downstream systems cannot reliably import these exports. Example: "checksumFields":"FirstName,LastName,Title,Company,Email"  Because of this, CSV readers see FirstName, LastName, etc., as separate fields.   2. 'Form Fields' is PHP Serialized, Not JSON   Unlike the rest of the attributes object (which uses JSON-like syntax), the Form Fields valu

How do I post a question here in the Government Community? 

I have asked this in the past,  and there never seems to be a good response. We need a report that will say something on the lines of:- Show me all of the project a list of people worked on, grouped by person.- The list of people would be driven by Team IDs We DO NOT:1. An assignment report that shows all of the tasks someone was assigned. We just want it at the project level2. We DO NOT want to create a dashboard that would be one report per person.Overall:We just want to be able to see the number of projects someone supported but in a report that shows everyone within that group. I would be baffled if we cannot do this, it seems to be a pretty simple project management tool ask....

I currently have a report that lists Milestones under each corresponding Project. I would like to recreate this report only in a horizontal layout (matrix?) where column heading is the milestone name and each row is a different project name.Any suggestions?

Hi,  Does anyone know if we can capture the length of time an issue/task/project has spent in each status throughout the course of the object being open to close? I know I can create a calculated field for 1 status, example : time stamped for when it was changed to in progress.  Is there a way to have one field that would show the timestamp for each status such as On Hold, Awaiting Feedback etc... or do I need to create separate fields for each status? Thank you!

Hi,In AEMAACS, we are using Authentication Handler for OIDC Based authentication and authorization.Limitation being we do not want to create users in AEM (post-authentication) but need to do authorization to allow access to pages based on user groups.If anyone has implemented this, any inputs would be helpful.Thanks & Regards,Vishal Jain

We are in the process of implementing RT-CDP with AJO and CJA. Our current use cases use batch ingestion. But what is coming to light is that some of our use cases may need real-time profile creation/updation so we can trigger a journey instead of sending unitary emails as standalone. I have created a new dataset and HTTP flow to send data to AEP. I am having challenges to get the right API to send the data. I have tried using the postman scripts provided in the Adobe git repository where one can send a single message. Can someone please let me know if this is the correct API to use and the best way to build the body of the json as my efforts have not succeeded so far. Owing to the proprietary nature of the data I am not able to post a sample here. But suffice to say we have the primary id as UUID and secondary id as SID both which have been provided in the json body as mandatory. 

Hi Team,We have a requirement to wait for 2 days after a purchase date. I tried using setDays(<eventDate>, 2).  But its setting the date to 2nd day of the month, rather than 2 days after customer purchase date. Is there any function that supports this need?  Thanks

Hello I need to apply the 5 days wait but is not working with AddOn, how can it work?  toDateTimeOnly(@event{}) - 5 days, How can I modify the json?

I have a column displaying currency from a custom field, the field formatting is set to show integers with no decimal places, but on the chart the decimal places show-up and users have asked for these to be removed. Is this possible?    

Hi all, with the restriction of only being able to attach douments in one place to a request - causing issues when that request 'sporns' several tasks and so the attached document can't be 'attached' to the right task ... has anyone got any workarounds .....   The only 1 I can think of is allowing the requestor to add the document name in a dedicated text field for that part of the request, and using FUSION to find that document (by name) and move/copy it into the created task when it becomes a project. Any other ideas ??? Thanks  

Hi is there a way to get the count of profiles with 50+ identities. as these profiles are not available for segmentation and in profile lookup. a count will be much helpful to understand how big is the count of such profiles which were not available for segmentation and activation. also any way we can list the identities in such profiles for further analysis. Thanks

I have a user who is working on one of my projects on Workfront.She needs to be assigned 2 roles which have different internal rates start/end dates.Role 1 - Was already created in Workfront last year and is supposed to active only till 3rd June 2025Role 2 - The internal rate is different from role 1 and needs to be effective from 4th June 2025.This has to be done in such a way that does NOT affect all projects which the user was assigned to until 3rd June 2025. Please advise on how to do this? Thanks for your help in advance 🙂

The only fields we can currently show on a card at a glance without clicking into the card is Due Date, Estimation, Assignees, and Status. Is there any way to get around this? Plenty of software on the market enables you to customize this view so I'm curious to why Workfront doesn't offer this.  Wondering if anyone in the community has any ideas or resolution for this? 

Hi Team, We are using Optimizely as a CRO Tool but we have Adobe Analytics implemented on the website for tracking purpose. We have one CRO experiment and want to send its Original and Variant data in Adobe Analytics. I am using below code in Original and variant so that I can use the custom link item to identify the user behaviour  of both original and variant  in Adobe Analytics.      if (window.s != undefined && typeof s.tl === "function") {  s.tl(true, 'o', 'defaultOffersLayout');} else {  console.warn('Adobe Analytics is not initialized: window.s is undefined');}  So wanted to ask if I use this code on the load of original and variant experience, would be there any issue  since custom links are used  for click tracking but here we are using them for page load.  

I'm trying to find a way to hide information from stakeholders that is only visible to the users of a project.For example, a status update to let my leader know the stakeholder isn't providing x and is blocking the project.What would be the best way for this? I also want to keep these updates for auditing purposes later on. Thanks

Our company is using AEM and it works great for Photoshop and InDesign, and great for storing assets for Illustrator, but if the illustrator file has links in it, I haven't figured out an easy way to link those assets. Before AEM, we had a server where all assets lived and links would not break if someone else opened your doc to edit it because we were all connected to that server. But with AEM, the links do not stay linked once you put the doc and the associated links on the DAM (we file linked assets in different "folders" than the actual illustrator/InDesign project docs). The only way I know to relink is this process, which is very convoluted and time consuming: Open the illustrator file that the co-worker createdWrite down the names of all the files that come up missing (because they all will if they have not been previously linked)Connect with the DAM desktop app (server)Go find asset #1 in the online DamGo back to your illustrator fileClick on asset #1Navigate to the folder

EM jar version: 2025.7.21570.20250715T080514Z-250600I tried updating my AEM local instance to the latest jar version, downloaded it and renamed it to cq-quickstart.jar. Replaced the old jar file, deleted the crx-quickstart folder and run: java -jar cq-quickstart.jar Once it's done, I got this: I use IntelliJ and Docker, I stopped all running instance before I triggered the java -jar command.I tried checking the logs, but couldn't find anything that makes sense. Anyone experience the same? Any help is greatly appreciated.

I am building out an Interactive Webinar and have everything setup, I have a Smart Campaign that triggers to set "Registered" status and then send a notification email that contains the webinar link. I ran a test and the link is not populating. I see my record in the Members section with a URL, but the email is not populating it using the {{member.webinar url:default=edit me}} token. I even set a wait step before sending the email to make sure the URL populated in the webinar program.